Privacy

PRIVACY POLICY

We take great care to preserve and protect the privacy of all visitors to this website. This privacy policy should be read in conjunction with our terms and conditions and details our policy towards the collection, use and storage of visitor information. We do not collect personal information from any visitor unless it is expressly provided to us. We do not share, sell or otherwise provide personal data to third parties in any way other than as detailed below.

WHEN AND WHAT TYPE OF INFORMATION IS COLLECTED?
When you visit and navigate around our website we collect statistical information relating to site usage. This information does not include any personally identifiable information. When a visitor makes a purchase from this website we collect such personal information as is required to complete the order. This will include name and address as well as email. We may request a telephone number or a radio callsign purely to indentify the buyer to us, but this is not mandatory.

COOKIES
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use cookies on the website to keep track of you whilst you navigate the site.

PROTECTION AND SECURITY OF FINANCIAL AND PERSONAL INFORMATION
Purchases made on this site can be made in three ways, either via PAYPAL, GOOGLE CHECKOUT or SAGEPAY. For goods purchased via Paypal or Google Checkout, the user will initially order from the VORTEX site. Following this you will be temporarily transferred to the Paypal/Google secure website where you can input your payment details and complete your purchase. When the purchase is complete you will be transfered back to VORTEX ANTENNA SYSTEMS. In both instances Vortex Antenna Systems holds no financial information about the buyer. Customers can also order directly with a credit ot debit card using the order form on our own site. Our Payment Service Provider is SAGEPAY (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure SSL protected servers. All electronic transactions you make to or receive from us will be encrypted using 128bit SSL technology. Our certificate which is installed on a secure server is used to identify the merchant using it and to encrypt the credit card, and other sensitive data. You can identify when you are using the secure area of the site as the URL will change to https://www.vortexantennas.co.uk

USE OF YOUR INFORMATION
As explained above we use your information to provide the product(s) that you have purchased from us. We do not pass your personal information to any other third party unless we are required by law to do so. We do not under any circumstances rent, sell or otherwise provide your data to third parties for their marketing purposes.

STORING OF PERSONAL DATA
Any personal data that we do collect is stored on our dedicated UK based servers. We use the latest security technology to ensure the integrity and safety of all information that we store. We do not transfer any data outside of the UK for any reason.

ACCESS TO YOUR INFORMATION
You can request a copy of any information that we hold about you.
We reserve the right to make an administrative charge in the event of such a request.

POLICY AMENDMENTS
We may update this privacy policy from time-to-time by posting a new version on our website.
You should check this page occasionally to ensure you are happy with any changes.

THIRD PARTY WEBSITES
Our website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

CONTACTING US
You can contact us by email, telephone or by post. Our contact details are below:
Email: enquiries@vortexantennas.co.uk
Telephone: 07943 871 893
Post/Mail: Vortex Antenna Systems, 44 Barnwell, Peterborough, PE8 5PS, England UK

“ Vortex Antenna Systems – Hand Built in England with Pride ”